New Walt Disney World Reservation System To Cancel All Existing Reservations and Require Guests to Reserve Theme Park Entry


Disney is cancelling all existing Fastpass+, Dining Reservations, Experiences and the Disney Dining Plan from May 28, 2020 through September 26, 2021 in anticipation of a new reservation system.

Additional details were outlined on the Disney Parks Blog including the following:

  • Fastpass+ will be suspended upon re-opening
  • Extra Magic Hours will be suspended upon re-opening
  • Temporarily suspending the purchase of new tickets

Guests with existing tickets and Annual Passholders will have the first opportunity to reserve dates at the theme parks when they re-open. All guests will be required to reserve the day or days they plan on going to the parks.

The full statement from Disney is as follows:

Beginning May 28, 2020, all dining reservations, experience bookings, Disney dining plan and FastPass+ selections will be cancelled. Guests with existing Resort reservations will have priority access to the new park reservation system when it becomes available. Additionally, when reservations for dining and other experiences resume, Guests who had existing reservations will receive priority access to rebook. Keep in mind, for dining locations within our parks, Guests will need a park reservation and valid admission before they can rebook dining and experiences.

Guests who purchase a Disney dining plan and tickets for dates between May 28, 2020 and September 26, 2021 will receive an automatic cancellation and refund of their Disney dining plan.

Guests who booked Resort hotel reservations with a Free Dining package for dates between May 28, 2020 and September 26, 2021 will receive an automatic cancellation of their Disney dining plan and are invited to rebook their vacation for later date with a 35% room discount.

Plans to support required physical distancing as well as enhanced cleaning measures, along with a number of other safety and cleanliness protocols, will be implemented as part of the planned phased reopening.