The Disney Skyliner transportation system has resumed normal operations this morning.
A collision occurred at Disney’s Riviera Resort’s Skyliner station at roughly 8 PM on October 5, 2019. Several guests were stuck in cabins for several hours with a handful being evacuated from the elevated cabins.
At least one guest was taken to the hospital for health concerns, but that guest was not directly involved in the collision.
Disney released the following statement related to the downtime:
Following a complete review with the manufacturer, we’ve made adjustments to our processes and training, and we are improving how we communicate with guests during their flight with Disney Skyliner. We again offer our deepest apologies to the guests impacted by the malfunction that resulted in extended operating delays on Oct. 5.
Beginning today, guests may travel aboard Disney Skyliner from 8 a.m. to 10:30 p.m. However, system updates later this week will result in the following modified operating hours for Oct. 16-18:
Oct. 16: The Disney Hollywood Studios line will be closed while the other two lines will be available from 1 p.m. – 10:30 p.m.
Oct. 17-18: All lines will be open from 1 p.m. – 10:30 p.m.
Similar to ski lift systems, Disney Skyliner may slow or come to some stops during the ride, particularly when we need to accommodate guests who require additional time to load their cabin. We want to assure you that the comfort of every guest is important to us.
As a reminder, Disney Skyliner connects Epcot and Disney’s Hollywood Studios to four Disney resort hotels: Disney’s Art of Animation Resort, Disney’s Pop Century Resort, Disney’s Caribbean Beach Resort (and the forthcoming Disney’s Riviera Resort, a Disney Vacation Club resort set to open Dec. 16, 2019).
We greatly appreciate your ongoing patience and understanding, and we look forward to welcoming you back aboard Disney Skyliner.